How we work

What sets InPlanta apart from traditional consultancy firms is its underlying philosophy.

Traditional consultancy is based on a scheme whereby an external expert (the consultant) analyses the client’s situation, applies his own resources and knowledge to the data provided by the client, and offers a solution which the client must accept and implement, with or without the expert’s help.

This approach has the drawback that, because it is a dynamics that works “from the outside inwards”, the process can meet with strong resistance within the organisation: both when it comes to obtaining information (data can be concealed or distorted due out of reluctance, fear, mistrust, resentment, etc., thus creating a false picture of the situation) and when it comes to implementing the solutions (members of the organisation can be hostile to the solutions “imposed” by outsiders and sabotage them actively or passively). Likewise, “bringing an external consultant in” is usually part of internal politics that remain hidden in the process and can hinder the work or strongly bias its results.

InPlanta’s approach, by contrast, is that it should be the client who internally examines his problems and comes by himself to the solutions that most suit him. In this approach, InPlanta’s role is to provide help and support to the customer in this self-diagnosis process by means of its methodologies and knowledge: being, rather than a consultant, a facilitator.

While the discourse of traditional consultancy firms is based on knowledge asymmetry’, InPlanta’s approach is to take a supporting and guiding role: the client is regarded as the greatest expert in himself, and is helped to “bring to light” the knowledge that he already has, but has been unable to articulate or apply.

InPlanta can work competently in multiple languages as its team members come from various backgrounds. Thus, we have worked in projects in Spanish, English, French, and Swedish, among other languages.